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Delivery Analyst (US Time)

Recruiter: Ewa Jodko (ewa.jodko@acxiom.com)

Delivery Analyst (US Time)

Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities. They understand the details of our client’s data and Acxiom’s products to ensure that our clients and / or third-party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery Analysts strive daily to improve quality and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. They analyze, troubleshoot and modify processes and data to ensure efficient delivery of services to Acxiom clients.

Please note: this role covers USA business day, which means working between 15-23 or 16-24 Polish time. This person can work remotely full time from any location.

Your responsibilities

  • Making sure critical processes complete on time
  • Audit and analyze process or source data to validate and identify changes in data elements and groupings
  • Research and resolve any data or process issues, suggesting code fixes
  • Analyzing SQL scripts and logs in case of file/process issues
  • Responding to client’s queries

Our requirements

  • Very good command of English (written and spoken)
  • Competent technical skills – UNIX, SQL (writing and understanding queries)
  • Strong analytical and organizational skills
  • Good client facing skills
  • Minimum 2 years of experience within the client-services industry or from the client-side (more for the senior level)
  • Good MS Office skills – particularly Excel
  • Proven experience of data and databases

Optional:

  • Basics of campaign management and campaign tools
  • Exposure to Snowflake and Salesforce ecosystems

What we offer

  • Permanent contract from the very beginning (umowa o pracę)
  • Health insurance and life insurance
  • Multisport card (100% paid by Acxiom)
  • Cafeteria system where you can choose your own benefits
  • Lunch+ card which can be used in cafes and restaurants
  • On-line languages classes (English, German, Spanish)
  • Training – professional certificates, webinars, classroom trainings
  • Online access to thousands of technical ebooks (Books 24×7, Safari Books Online) and trainings (O’Reilly)

Acxiom is a customer intelligence company that provides data- driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.

Acxiom is a registered trademark of Acxiom LLC and is part of Omnicom. For more information, visit Acxiom.com