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Heathrow case study: Better connected experiences

Every year, over 75 million passengers travel through Heathrow on their way to and from 185 cities. Watch this video to see how Heathrow solved the customer experience challenge and achieve 23% increase in customer spend per visit.

Acxiom’s Connected Spaces is a combination of technology and data that enables you to better identify, understand and engage with customers across all touchpoints. Destinations, venues, terminals, malls, resorts now recognise they are more than physical spaces – today they exist to enrich consumer experiences.