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Connected Spaces: Integrated Marketing For Seamless Customer Experience

Using data technology to connect brands with real people across digital and physical spaces.

Destinations, venues, terminals, malls now recognise that they are more than physical spaces – today they exist to enrich consumer experiences.

But how can brands unlock this potential; aligning digital and physical spaces for truly integrated, multichannel experiences?

Connected Spaces is a combination of technology and data that enables you to better identify, understand and engage with customers across all touchpoints.

This eBook outlines how brands can use Connected Spaces to:
– Deliver a brilliant customer experience at all times, in real time
– Provide a frictionless service across digital and physical locations
– Enhance your ability to identify customers and prospects across touchpoints
– Use Adobe Experience Cloud technologies to turn data into actionable insights
– Achieve a genuine single customer view and enhanced retail customer journey